Voice Agents
AI voice agents that answer every call
A voice agent answers your business phone around the clock, in English and Spanish. It books appointments into your calendar, qualifies leads, answers common questions, and hands complex calls to your team. Built for clinics, law offices, agencies, and home service companies that miss calls after hours. Setup includes call scripts, calendar and CRM integration, and call analytics. Cost depends on call volume and the systems we connect.
Transcript
- 01, after hours. 8:47 pm. Answered on the first ring. An incoming call to the Bayfront Dental line, after hours, office closed. The Alfo voice agent picks up on ring 1.
- 02, the conversation. It switches to Spanish when the caller does. Agent: "Thanks for calling Bayfront Dental. How can I help you tonight?" Caller: "Hi, I need a cleaning. ¿Hablan español?" Spanish detected. Agent: "¡Claro que sí! ¿Qué día le queda mejor?" (Of course! What day works best?) Caller: "El jueves por la mañana." (Thursday morning.) Agent: "Tengo el jueves a las 10:00 am. ¿Se la reservo?" (I have Thursday at 10:00 am. Shall I book it?) Caller: "Sí, perfecto." (Yes, perfect.)
- 03, the booking. Thursday, 10:00 am. Booked and confirmed. Agent: "Listo. Le envío la confirmación por texto." (Done. I'm texting you the confirmation.) The calendar slot fills and a text goes out: "Cita confirmada: jueves 10:00 am, Bayfront Dental."
- 04, the hand-off. Harder questions go to your team. Caller: "Tengo una pregunta sobre mi reclamo del seguro." (I have a question about my insurance claim.) Agent: "Le paso con Ana, de nuestro equipo. Ya tiene los detalles." (I'll connect you with Ana from our team. She has the details.) Warm transfer to Ana R., on call. Connected, summary sent.
- 05, after the call. Every call logged, summarized, and tagged. CRM: new patient Sofia Ramirez, Spanish, next visit Thu 10:00 am, source after-hours call. Call summary written by the agent. Recording, 2:14, tagged New patient, Spanish, Booked, Insurance.
- Every call answered. English and Spanish. Book a consultation. hello@alfoai.com
How it works
Call comes in goes in. Answers in English, switches to Spanish. Checks the calendar. Books Thursday 2:30 pm. Result: Booked, Text sent to the owner.
- Answers in English, switches to Spanish
- Checks the calendar
- Books Thursday 2:30 pm
What you get
Natural Conversations
AI agents that understand context, handle interruptions, and sound genuinely human, not robotic.
Bilingual English & Spanish
Seamlessly switch between English and Spanish mid-call, serving the Miami market natively.
Calendar & CRM Integration
Books appointments directly into Google Calendar, Outlook, or Calendly and syncs leads to your CRM.
Smart Call Routing
Handles routine calls autonomously and transfers complex cases to the right human team member.
Full Call Analytics
Every call is recorded, transcribed, and analyzed. See call volume, resolution rates, and sentiment trends.
Custom Conversation Scripts
We train the AI on your specific services, pricing, policies, and scheduling rules.
Who this is for
You will recognize yourself in at least one of these.
- Missing calls means missing revenue
- Can't afford 24/7 front desk staff
- Language barriers lose you customers
- After-hours calls go to voicemail and never convert
See it in the field
Amores Dental
Full Digital Transformation for Multi-Location Dental Practice
Custom website, AI chat & voice agents, analytics, process automation, and business operations overhaul for a 1,500+ review dental practice
1,500+
Google Reviews
Industries we build this for
Questions people ask
Will callers know they're talking to AI?
Our voice agents use advanced natural language processing and realistic voice synthesis. Most callers cannot distinguish them from human receptionists. We also offer transparent disclosure options if your compliance requirements demand it.
What happens if the AI can't handle a call?
The agent seamlessly transfers the call to a human team member with full context of the conversation so far. You set the escalation rules: by topic, caller sentiment, or specific requests.
How long does setup take?
Most voice agents are live within 2-3 weeks. This includes knowledge base training, integration setup, testing, and fine-tuning.
Can it handle multiple calls at the same time?
Yes. Unlike a human receptionist, our voice agents handle unlimited concurrent calls. You will never miss a call due to a busy line again.
Is the system HIPAA compliant?
Yes. For healthcare clients, we deploy HIPAA-compliant infrastructure with encrypted call storage, BAA agreements, and PHI handling protocols.
Want this running in your business?
Book a free 45-minute workflow audit. We will tell you what it takes and what it costs.